Snatch Privacy Policy

At Snatch, we take your privacy seriously and are committed to protecting the personal data you share with us when you register, deposit, play or interact with any part of our platform. This Snatch Casino privacy policy explains what information we collect, why we collect it, how we use it, and what rights you have regarding your personal data. By creating an account or using Snatch Casino, you agree to the practices described below.

Who We Are

Snatch is owned and operated by Goodwin N.V., a company incorporated under the laws of Curaçao, registration number 151353, registered address Abraham de Veerstraat 1, Willemstad, Curaçao. Payments on our platform are processed by our paying agent, LuckyLuck Limited, registration number HE 404194, a company organised under the laws of Cyprus, registered office at 9 Vasili Michailidi Street, 3026, Limassol, Cyprus. Altacore N.V. is also named as an operator in connection with our services. We hold a licence issued by the Curaçao Gaming Control Board, licence number OGL/2024/758/0228, and our services are governed by and interpreted in accordance with the legislation of Curaçao.

Information We Collect

When you register for casino Snatch or use any of our services, we collect several categories of personal information in order to provide you with a safe and compliant gaming experience.

• We collect registration data such as your name, date of birth, email address, phone number, country of residence and password when you open a Snatch Casino account.
• We collect identity verification documents, including government-issued ID, proof of address and, where required, a photograph or selfie, as part of our KYC procedures.
• We collect financial information such as deposit and withdrawal history, payment method details and, where applicable, cryptocurrency wallet addresses used for Snatch Casino crypto transactions.
• We collect technical data including your IP address, device type, browser information, operating system and geolocation data used to confirm your eligibility to play.
• We collect gameplay data such as bets placed, games played, session duration, wagering activity and bonus usage across our slots, live casino and other game types.
• We collect communication records when you contact our support team via email or live chat, including any correspondence related to a Snatch Casino bonus, promo code or account issue.

How We Use Your Information

We use the personal data we collect for a number of legitimate business and legal purposes connected to operating Snatch Casino online.

• We use your data to create and manage your Snatch Casino login and account, and to verify your identity in line with our licensing obligations.
• We use your information to process deposits and withdrawals, including Snatch Casino withdrawal requests, and to prevent fraud, money laundering and underage gambling.
• We use your data to administer promotions, including any Snatch Casino no deposit bonus, Snatch Casino bonus code, free spins offer or VIP programme benefit you claim.
• We use your contact details to send you service messages, account notifications, and, where you have consented, marketing communications about new offers at Snatch online casino.
• We use aggregated and anonymised data to analyse trends, improve our game library, and enhance the performance of our desktop, mobile, iOS and Android Snatch Casino app.
• We use your data to comply with our legal and regulatory obligations under our Curaçao licence, including responding to requests from competent authorities.

Cookies and Tracking Technologies

We use cookies and similar technologies on our website to remember your preferences, keep you securely logged into your account, and understand how visitors interact with Snatch Casino. Cookies also help us recognise repeat visitors, measure the effectiveness of our promotional campaigns, and personalise the content we show you. You can manage or disable cookies through your browser settings, although some features of our platform may not function correctly if cookies are disabled.

Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted third parties where necessary to operate our services effectively.

• We share data with our payment processors and paying agent, LuckyLuck Limited, to process deposits and withdrawals.
• We share data with identity verification providers to confirm your age, identity and address as part of our KYC checks.
• We share data with game providers and platform partners whose games are available on Snatch Casino, solely to the extent needed to deliver gameplay and detect irregular activity.
• We share data with regulators, law enforcement or other authorities when required by law or by our Curaçao Gaming Control Board licence.
• We may share limited data with marketing and analytics partners to help us understand player behaviour and improve our services, always subject to applicable data protection standards.

Data Security

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. This includes encryption of sensitive data, restricted internal access controls, and secure servers for storing account, financial and verification information. While we take reasonable steps to safeguard your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterwards, in order to comply with our legal, regulatory, tax and anti-money-laundering obligations. Verification documents, transaction records and communication history may be retained even after account closure where required by law or where necessary to resolve disputes, including those related to a Snatch Casino no deposit bonus code or withdrawal request.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding the personal data we hold about you.

• You have the right to request access to the personal data we hold about you.
• You have the right to request correction of inaccurate or incomplete data.
• You have the right to request deletion of your data, subject to our legal retention obligations.
• You have the right to object to or restrict certain types of processing, including marketing communications.
• You have the right to withdraw consent at any time where processing is based on your consent.

To exercise any of these rights, you can contact our support team at support@Snatch Casino.com, and we will respond within a reasonable timeframe in accordance with applicable law.

Age Restrictions

We do not knowingly collect personal data from individuals under the legal gambling age in their jurisdiction. If we become aware that we have collected data from a minor, we will take immediate steps to delete that information and close the associated account.

Restricted Jurisdictions

We do not accept players from certain jurisdictions, including but not limited to Australia, Curaçao, France, the Netherlands, the United States, the United Kingdom, Türkiye, China, Saudi Arabia, Ukraine, Thailand and other restricted territories listed in our terms. We reserve the right to verify your location, and any attempt to use a VPN or other tool to misrepresent your geolocation may be treated as a breach of our policies, potentially resulting in forfeiture of deposits, winnings and bonuses.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. We encourage you to review this page periodically. Continued use of Snatch Casino after any changes indicates your acceptance of the revised policy.

Contact Us

If you have any questions about this privacy policy, how we handle your data, or wish to exercise your data protection rights, please reach out to our support team via live chat, available 24/7, or by emailing us at support@Snatch Casino.com. We are here to help with any concerns regarding your privacy at Snatch.